About the editorial team
This page explains who produces the EightCap review on this site, how the work is funded, and how readers can hold us to account.
Compare against the sponsorUnderstand what this document covers
This document describes the independent editorial team behind this review site. It covers how the team tests and scores EightCap, where the facts in the review come from, how the site pays for itself, and how a reader can challenge something published here. It does not cover the broker's services, terms or account opening, and nothing on this site is an offer, a recommendation or financial advice. The site is not EightCap, is not affiliated with EightCap, and does not provide financial services, accounts, deposits or advice to anyone.
The review is written for readers in South Africa who want a plain account of what EightCap offers and how it behaves, before they make their own decisions. The team does not open accounts for readers, does not hold client money, and does not act as an intermediary. Any decision a reader takes after reading the review is the reader's own.
Test the broker and score it
The team tests EightCap against a fixed set of criteria: the products offered, the trading platforms and their behaviour under ordinary use, the fee schedule and how clearly it is presented, the funding and withdrawal routes available to South African residents, customer support response times, and the clarity of the legal and risk disclosures. Each criterion carries a weight set before testing begins, and the same weights apply to every review the team publishes.
Testing is done with a live account funded by the site itself, and with public documents such as the broker's client agreement, fee schedule and risk disclosures. Where a claim in the review rests on a document, the document is cited in the text. Scores are recorded against each criterion and the overall score is the weighted total, not an impression formed at the end.
Scores are reviewed when the broker changes its terms, fees or platform, and at least once a year. A change in score is noted in the review with the date and the reason. The team does not accept payment, gifts or hospitality from the broker in exchange for a score, a rating or a placement.
Show where the facts come from
Facts in the review come from three sources: the broker's own published documents, direct testing of the platform and support channels by the team, and public registers and regulator notices where these are relevant to South African readers. Each factual claim should be traceable to one of these sources, and the review states which one applies.
Before publication, a second editor checks every figure, date and quoted term against the source. If a source cannot be confirmed, the claim is removed or marked as unconfirmed. The team does not rely on press releases, affiliate marketing material or second-hand summaries for factual claims about fees, licensing or withdrawal terms.
The review is dated and the date of the last check is shown on the page. When a source changes, the review is updated and the change is recorded.
Explain how the site pays for itself
The site is funded by advertising and by commercial arrangements with the broker, disclosed on the review page. Payment is for placement or for referred readers, never for a verdict. The score and the text of the review are set by the editorial team before any commercial discussion, and the commercial team has no right to change them.
Where a commercial arrangement exists, the review says so in plain language. The team does not sell rankings, does not remove criticism in exchange for payment, and does not publish a review only because a commercial arrangement exists. If the team cannot fund a review honestly, it does not publish one.
The site does not accept payment from readers, does not manage money, and does not take a share of any trading loss or gain.
Let readers challenge what is published
A reader who believes something in the review is wrong can use the contact form on this site and state the claim, the date it was published, and the source that contradicts it. The team will check the source against its own records and reply. If the claim is wrong, it is corrected on the page and the correction is noted with the date. If the claim stands, the team will say why.
What the team will not do: it will not name other brokers or platforms in a dispute, will not publish a correction without checking the source, and will not use a complaint as a reason to change a score unless the underlying facts change. The team will not offer advice on whether to open an account, will not discuss a reader's personal financial position, and will not act as an intermediary between a reader and the broker.
The team is not regulated, licensed or endorsed by any authority, and it does not claim to be. It is an editorial operation, and it is accountable to its readers through the correction process described here.
